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Frequently Asked Questions
Tickets
How do I get my ticket?
When we receive your check or payment from Pay Pal we mail out a brochure that is the ticket. All Tickets will be mailed, except any Tickets that are purchased after April 13 must be picked up at “Will Call” at a designated garden site. Guests will receive information as to where the “Will Call” site will be.
How do we know where to go to start the tour?
The Brochure is also your Ticket; it has a map with addresses & descriptions of the gardens.
You may tour the gardens in any order.
You will not be admitted into the gardens without your ticket.
Box Lunches
Does a lunch come with a ticket?
No, you have to order your Box Lunch separately, for $10.
Guests order and pay for their Box Lunch when they buy their Ticket for the tour.
How will I know if a friend or I ordered lunch?
You will receive a separate ticket for the Box Lunch.
Where do I get my lunch?
The directions and address will be printed on the Box Lunch Ticket.
A picnic area with tables & chairs will be available.
Do I have to order a lunch
No, ordering a lunch is optional. The deadline to order a lunch is April 13.
When is the last day to order a lunch?
April 13th
Is the tour offering a sit down luncheon?
Sorry, no, this year the tour is not offering a seperate Luncheon.
Transportation
How do people get to the garden sites?
Guests will drive to all of the garden sites, and there will be no shuttles this year. Parking is always an issue in our neighborhoods, please drive carefully and be considerate of properties in the surrounding areas. Some gardens will require crossing busy streets, please cooperate with parking assistants.
Please carpool to help with parking.
What to Expect
Can we bring children?
Sorry, homeowners have requested no children, no strollers.
What kind of terrain will the tour be like?
The tour is not wheelchair accessible. The terrain is variable and can be uneven, including gravel, DG walkways, and steps or stairs with and without handrails.
All gardens are on flat ground, or viewable from flat ground, but guests will have to park on hills and negotiate some stairs.
Wear comfortable shoes.
Is the tour cancelled if it rains?
The tour will be held regardless of weather conditions.
What are the hours of the tour?
Garden site gates will open at 10:00 a.m. on April 26th and close at 3:00 p.m.
May we take pictures?
Sorry, no. This is for homeowners’ security and to protect the gardens.
Do I need to have some cash on hand?
Potted succulents and artwork will be available for sale by cash or check. Box lunch NOT available for purchase the day of event, please purchase online or check by April 13th.
Who do I contact if I have some additional questions?
Please send an email to info@tustingardentour.com