Frequently Asked Questions

Tickets

How do I get my ticket?

When we receive your check or payment from Pay Pal we mail out a brochure that is the ticket. All Tickets will be mailed, except any Tickets that are purchased after April 15 must be picked up at “Will Call” at a designated garden site. Guests will receive information as to where the “Will Call” site will be.

How do we know where to go to start the tour?

The Brochure is also your Ticket; it has a map with addresses & descriptions of the gardens.
You may tour the gardens in any order.
You will not be admitted into the gardens without your ticket.

Box Lunches

Does a lunch come with a ticket?

No, you have to order your Box Lunch separately.
Guests order their Box Lunch when they buy their Ticket for the tour.

How will I know if a friend or I ordered lunch?

You will receive a separate ticket for the Box Lunch.

Where do I get my lunch?

Guests may pick-up their lunch at a "special 5th Garden". The directions and address will be printed on the Box Lunch Ticket.
A picnic area with tables & chairs will be available. There will also be areas in the other Tour Gardens available for enjoying your Box Lunch.

Do I have to order a lunch

No, ordering a lunch is optional. The deadline to order a lunch is April 15.

When is the last day to order a lunch?

April 15th. There will be a limited amount of extra box lunches available to purchase at the day of the tour should you change your mind. The extra available lunches will be offered first, come first served, until we run out.

Is the tour offering a sit down luncheon?

Sorry, no, this year the tour is not offering a seperate Luncheon.

Transportation

How do people get to the garden sites?

All guests will need to drive to each garden site. Parking is always an issue in our neighborhoods, please drive carefully and be considerate of properties in the surrounding areas. Some gardens will require crossing busy streets, please cooperate with parking assistants.
Please carpool to help with parking.
In the past we have needed shuttles but this year there will not be a shuttle.

What to Expect

Can we bring children>

Sorry, homeowners have requested no children, no strollers.

What kind of terrain will the tour be like?

The tour is not wheelchair accessible. The terrain is variable and can be uneven, including gravel, DG walkways, and steps or stairs with and without handrails.
All gardens are on flat ground, or viewable from flat ground, but guests will have to park on hills and negotiate some stairs.
Wear comfortable shoes.

Is the tour cancelled if it rains?

The tour will be held regardless of weather conditions.

What are the hours of the tour?

Garden sites gates will open at 9:30am on April 22 and close at 3:30pm.

May we take pictures?

Sorry, no. This is for homeowners’ security and to protect the gardens. Visitors MUST stay on the paths. Taking pictures would be in the way of others trying to see the gardens, and you absolutely cannot step off the path into a garden to take a picture.

Do I need to have some cash on hand?

The Box Lunch, plants and raffle items can be purchased by cash and checks not credit cards.

Who do I contact if I have some additional questions?

Please send an email to info@tustingardentour.com